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Meet the Team

Louise is one of the directors of Forever Jack and she looks after the embroidery, ordering, accounts and customer services side of the company. Louise has been with the company since day one and is one of the founders of the company. Previously Louise worked in HR for a large national employer.
You can email Louise with any query about your order or anything to do with embroidery, sizing or bulk ordering
EMAIL LOUISE HERE

George is the founder of Forever Jack and being an ex matelot himself he understands the market very well indeed. George served between 1978 & 1987 as a Signalman. George looks after the I/T side of the company by writing and updating our website and online payment gateways as well as being the nutty professor behind many of our products and designs. George is also our Design guru so if you want a design putting together please
EMAIL HIM HERE.

Customer Care Line

Our customer care line is open from 10am until 4pm Monday to Friday where our team are only too happy to take your call and help in any way that they can. Sometimes during busy periods the office is unmanned but we do have an answer phone service and of course email, so if you find that nobody is there to take your call, its probably because they are all on the factory floor making your products so please leave a message or email us.

We pride ourselves on 100% customer satisfaction and we offer a no quibble exchange or money back guarantee on non personalise items or any item that has a defect or does not meet with our description and sales brief on our site.

If you do have an issue or problem with your goods, please get in touch immediately so that we can put things right for you. Alternatively you can view our customer services Q&A page (here)

GET OUR NEW GIFT CARD AND SPEND WHEN YOU LIKE

Contact Us - info@forever-jack.com

If you have any questions please get in touch.

Phone: 01207 283693 (9.00am - 5.00pm)

Address: forever jack ltd, 19 elm terrace, tantobie, dh9 9qz, United Kingdom.

Alternatively, use this contact form and we will get back to you as soon as possible.

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NOTICE

IMPORTANT INFORMATION TO OUR CUSTOMERS

Please remember that each item with the exception of one or two, are all made, printed or embroidered to order and we therefore ask that you allow 21 DAYS from the day of order for your item to be dispatched to you. If you require the item as an urgent leaving gift we ask that you call or email us to discuss your order

YOU CAN PAY WITH;

Worldpay payment Gateway is secure and provides 100% secure payment options, We do not store your card details giving you peace of mind. When entering the checkout area, simply select CHECK OUT SECURELY to use the world pay gateway. NO ADDITIONAL CHARGES when using this gateway.

We also offer paypal as a payment method. You can use your existing paypal account to make payment or you can select PAY BY DEBIT/CREDIT card at the foot of the paypal gateway page. Paypal offers 100% secure transactions from your existing account, NO ADDITIONAL CHARGES are made by Forever Jack for using this gateway.

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NEW ITEMS

DONT FORGET TO GRAB YOUR GIFT CARD
NEW THIS SEASON our gift cards, send to a friend or save them for a rainy day, either way you can new pop some savings into a gift card and use it as and when you wish. to secure your card simply click the card image and get your card send digitally to your inbox

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You can follow us on social media

Our submariners area contains items that have never seen the sunlight and probably smell of diesel.

We are able to embroider just about any design and we have 100's of designs already created and just waiting for your garment. If you have an image that you would like to try then please get in touch and let us see if it can be turned to a sew pattern.

Be mindful that the image should not be too complex or detailed, the simpler the image then the easier (And Cheaper) to get into the sew pattern needed for our machines.

Click here to see our image range

OUR REMEMBRANCE PINS ARE IN STOCK

We have created these wonderful remembrance pins. Each pin is 30mm in size and has been created just for customers of forever jack. Each year we donate to a chosen charity and this year we are assisting the sea cadets from our local area so by purchasing a pin you will be helping us to help under privileged, disabled and able bodies children from our community.

METAL SIGNS AVAILABLE HERE

Don't forget your metal signs made just for you by the team here at forever jack. A4 signs can be made to any design so if you have an idea let us know and we will make if for you.

DOOR COVERS HERE


Our very famous printed hatch covers are still available in standard door size or if you have a specific size we can make one to fit for you. Type 12 frigate from 2 deck HMS Plymouth and the newer Type 45 hatch are available for you to attach to your home or office door.

A car hanger is a great way to make a statement while you're on the road and we have a huge range of pre designed hangers available for you. If you prefer, we can also make you a very unique bespoke one just for you; all that you have to do is let us know what you need and we will make a design to suit.

GREETING CARDS FOR ALL OCCASIONS

ENGRAVED BOSUN'S CALL

A wonderful personal gift for any salt just about to join the fleet. Have this item engraved on one or both sides with the details of the recipients making it a very personal and unique gift indeed.

TEL; 01207 283693