Telephone 10am - 4pm +44 0 1207 283693
ANSWERPHONE IN OPERATION FOR BUSY PERIODS
01207 283693
Our customer care line is open from 10am until 4pm Monday to Friday where our team are only too happy to take your call and help in any way that they can. Sometimes during busy periods the office is unmanned but we do have an answer phone service and of course email, so if you find that nobody is there to take your call, its probably because they are all on the factory floor making your products so please leave a message or email us.
We pride ourselves on 100% customer satisfaction and we offer a no quibble exchange or money back guarantee on non-personalise items or any item that has a defect.
Please be mindful that you are responsible for any return postage charges.
If you do have an issue or problem with your goods, please get in touch immediately so that we can put things right for you. Alternatively you can view our customer services Q&A page (here)
GET OUR NEW GIFT CARD AND SPEND WHEN YOU LIKE
Please remember that each item with the exception of one or two, are all made, printed or embroidered to order and we therefore ask that you allow 21 DAYS from the day of order for your item to be dispatched to you. If you require the item as an urgent leaving gift we ask that you call or email us to discuss your order
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Our wonderful Leather bound Hip Flasks are a big hit with our veterans
