Telephone 10am - 4pm +44 0 1207 283693
ANSWERPHONE IN OPERATION FOR BUSY PERIODS/holidays
Our new year range will see the return of our much loved and very popular spirit bottles that can be filled with your favourite tipple. We will supply the bottle with one of our bespoke designs and if you prefer, we can also supply a gift box for you to present to the recipient.
01207 283693
Our customer care line is open from 10am until 4pm Monday to Friday where our team are only too happy to take your call and help in any way that they can. Sometimes during busy periods the office is unmanned but we do have an answer phone service and of course email, so if you find that nobody is there to take your call, its probably because they are all on the factory floor making your products so please leave a message or email us.
We pride ourselves on 100% customer satisfaction and we offer a no quibble exchange or money back guarantee on non-personalise items or any item that has a defect.
Please be mindful that you are responsible for any return postage charges.
If you do have an issue or problem with your goods, please get in touch immediately so that we can put things right for you. Alternatively you can view our customer services Q&A page (here)
Each item is made especially for you so please be mindful of this when ordering and allow
up to 21 days for delivery.
We also offer paypal as a payment method. You can use your existing paypal account to make payment or you can select PAY BY DEBIT/CREDIT card at the foot of the paypal gateway page. Paypal offers 100% secure transactions from your existing account, NO ADDITIONAL CHARGES are made by Forever Jack for using this gateway.
ENGRAVED BOSUN'S CALL
A wonderful personal gift for any salt just about to join the fleet. Have this item engraved on one or both sides with the details of the recipients making it a very personal and unique gift indeed.
Our wonderful Leather bound Hip Flasks are a big hit with our veterans